How can we help?

The BASS Customer Service Portal (CSS Portal) is a one-stop portal for all your support needs.

Login to BASS CSS Portal

The BASS global support network is available 24/7 via email or telephone for access to reliable, technical & operational expertise.

• Call: +60 3 2173 6422 (24×7 Worldwide)

• Email:

Accessing BASS Customer Service Support Portal (CSS Portal)

To gain access to the BASS Customer Service Support Portal, please request a login from your respective Service Manager. Your user details and login credentials will be provided to you via an email.